Coronavirus Contingency Planning at Gas & Electricity Connections
DATE PUBLISHED: 26th MARCH 2020
With the impact of COVID-19 upon us, we would like to reassure you all that we are following Government guidelines and our priority is to keep our "Customer Operations" running to the standard you expect from us.
We appreciate this is an extremely unsettling time for everyone, so we want to assure you that we are doing everything possible to ensure the safety of our customers and our employees.
We are continually monitoring the situation and will be in touch as soon as things change to progress your application / job requirements.
In light of recent events, we will be taking the following action:
For the foreseeable future, part of our operations are on hold and will continue, once we know more from government guidelines.
With thousands of customers, with live orders, its is essential you feel at ease. We will continue to manage your work within government timebound SLA's.
We will try to keep disruption to a minimum and ensure levels of service, and quick turnaround times are met where possible.
Please note, we are now running a reduced service with limited employees available to answer calls.
We therefore ask that you only call us in the event of an emergency via our emergency line on 0330 123 4618.
Every property needs a secure water supply to ensure a safe supply of drinking water. So getting expert help and advice early on is of the utmost importance.
From new mains infrastructure to the relocation and upgrade of your existing water supply, whether you’re a business or homeowner, we’ve got it covered. It doesn’t matter where you’re located in mainland UK, we’ve got the experts on hand to deliver a bespoke solution wherever you are. Find out more
Whatever your reasons for needing your water supply to be disconnected, whether it be demolition or renovation, GEC is the no.1 choice to disconnect your mains safely and efficiently.
If you’re renovating a property or making structural improvements and need your supply to be temporarily disconnected, we can arrange for the supply to be disconnected and then reconnected at a later date. Our dedicated team can discuss your requirements and propose a plan that suits your needs. Find out more
Mains Water Services – For Businesses and Homes
As one of the UK’s multi-utility providers, we are fully familiar with the complexities of water mains. That’s why we make it our aim to save you every bit of hassle we can when delivering the infrastructure that you require.
We provide a wide range of water supply related services, from brand-new water mains supply to pressure testing your current supply and diagnosing any issues you may have. With a focus on providing a flexible, secure and fully accredited service from start to finish.
Water Services – with you every step of the way
Keep your development project flowing smoothly with our comprehensive water services. From start to finish, we’ll arrange and implement every element of the water supply infrastructure you require around a timeline that suits you. Our services include:
For all your water service needs contact our friendly team today on 0330 013 0419 or fill out the quote form above.
All work carried out by fully accredited and approved installation engineers
We only work with accredited engineers who we trust to deliver and ensure a secure water supply for your business or home in order for it to run smoothly for many years to come.
Our deep understanding and knowledge of the industry allow us to ensure that all of the required work is carried out in the most efficient and cost-effective manner possible. From start to finish, we work with the most capable technicians and correspond with every incumbent statutory body and network provider to ensure we deliver a fully accredited, OFGEM-approved final result.
We are a fully approved member of the Lloyds Water Industry Registration Scheme (WIRS)